Shipping & Delivery Policy

Welcome to ResumeDesign.ai, your AI-powered gateway to career opportunities. As we provide a Software-as-a-Service (SaaS) platform specializing in professional, ATS-optimized resumes, all our products and services are delivered digitally. This document outlines our delivery policies.

Immediate Access

Upon successful payment processing through our secure Razorpay payment gateway, you will receive:

  • Instant Access: Immediate access to your purchased subscription plan or feature
  • Email Confirmation: A detailed receipt and access instructions sent to your registered email address
  • Account Activation: Automatic activation of premium features in your account dashboard

Account Dashboard

All purchased features and services will be reflected in your account dashboard immediately after your payment is successfully processed. You can access your dashboard by logging in to your account.

Download & Export Options

Your completed resumes can be downloaded in the following formats:

  • PDF documents
  • Word documents (.docx)
  • Plain text files (.txt)
  • JSON format (for integration with other services)

All templates are meticulously crafted to meet industry standards while maintaining a unique aesthetic that helps you stand out from the crowd.

Technical Requirements

To ensure optimal delivery and usage of our services, please ensure:

  • You have a stable internet connection
  • You are using an up-to-date web browser (Chrome, Firefox, Safari, or Edge)
  • You have PDF viewing capabilities for downloaded documents

Delivery Issues

In the rare event that you experience any issues with the delivery of our services:

  1. Check your email inbox (including spam/junk folders) for confirmation emails
  2. Verify that your payment was successfully processed in your account dashboard
  3. Clear your browser cache and cookies, then refresh the page
  4. Contact our customer support if issues persist

Contact Information

If you experience any delivery issues or have questions about accessing your purchased services, please contact us at:

  • Email: support@resumedesign.ai
  • Live Chat: Available on our website during business hours
  • Support Ticket: Submit through your account dashboard

Refund Policy

For information regarding refunds for our digital services, please refer to our Refund Policy.

This Shipping & Delivery Policy is part of our Terms of Service.

ResumeDesign.ai
Retro Digital
Banjara Hills
Hyderabad, 500034
Telangana